It’s official, we offer the best bill pay mobile phone plan and best value bundle on the market

 

Friday, February 8th, 2019: Virgin Media today announced that it has won two awards for ‘Best Bill Pay Mobile Phone Plan’ and ‘Best Value Bundle (tripleplay / quadplay)’ at the 2019 bonkers.ie National Consumer Awards. 

 

The judges gave Virgin Media’s mobile phone team a great shout out for the transparent nature of our customer plan, as well as generous limits and consumer allowances.  Our value bundle, selected as the overall winner, was praised for our simple pricing, great speeds, great deals and customer loyalty incentives.

 

 

The bonkers.ie National Consumer Awards celebrate companies that provide exceptional value and service to customers in Ireland.  This year, celebrations took place at the Mansion House with host Keith Barry bringing a little magic to the proceedings. 15 awards were handed out to various companies in the communications, banking, energy and insurance sectors.

 

 

“Virgin Media stood out from the competition,” said David Kerr, MD of bonkers.ie, “receiving terrific feedback from the judging panel in terms of transparency for their mobile plan offering, and delivering bundles that deliver real value to consumers. The Bonkers Awards set the standards for Industry to be recognised for their excellence in consumer value but also to celebrate companies, such as Virgin Media, who bring that to life.”

 

“It’s a great honour to receive these prestigious awards from Bonkers.ie, being recognised for best-in-class experience and for delivering multi award-winning services.” said Paul Higgins, Director of Consumer at Virgin Media.  “Virgin Media has never been in a stronger position to make a difference to people’s lives.  Receiving for the second year in a row - Best Bill Pay Mobile Phone Plan and Best Value Bundle (tripleplay / quadplay) – reflects our passion and commitment to deliver time and again for customers.”

 

 “We’re delighted to be recognised for continuing to offer our customers great value Nothing Hidden mobile offers on unlimited 4G data, calls and texts, and that all our existing and new triple play bundle customers get exclusive access to Virgin Media Sport where we’re showing all the top class action from the UEFA Champions League and UEFA Europa League.”

ENDS

 

For further press information please contact:

Anna Maria Barry: annamaria.barry@virginmedia.ie l m: 086 227 2072

 

 

Notes to editors

 

Virgin Media Judging Feedback:

 

Best bill pay mobile phone plan:

 

As our dependence on technology gets bigger something as simple as a phone plan can have a big difference in our lives. Tonight’s winner has generous limits and a high fair usage policy. Particularly appealing is the transparent nature of its 'Freestyle' plans where phone and allowances are separate, making it very clear to consumers what is being paid for and when.

 

The winner of best bill pay mobile phone plan is: Virgin Media Mobile

 

Best value bundle (tripleplay or quadplay)

 

Our judges had their work cut out for them in this category but four criteria separated our winner from the rest of the field. These were:

 

·        Simple pricing

·        Great speeds

·        A great home phone deal

·        And a great range of customer loyalty incentives

 

The winner of best value bundle (tripleplay or quadplay) is: Virgin Media