Virgin DDoS Protection Service

The aim of Distributed-Denial-of-Service (DDoS) attacks is to limit the availability of websites, computers or entire network segments and even to bring them to a complete standstill. In general, two types of DDoS attack can be identified. Sophisticated DDoS attacks target a weak point in the application layer. The attack requires little bandwidth and can be identified and prevented by the customer using appropriate protective mechanisms. A DDoS brute-force attack is generally based on the network layer and is carried out by several dispersed computers (botnets).

If the protection is activated, the system constantly analyses the data stream for anomalies. If an attack is detected, the data stream is diverted by the threat management system (TMS). The TMS are found in the so-called “scrubbing centres” within the Liberty Global network. In the scrubbing centres, the data stream of the attack is separated from the desired data traffic. After this separation process, the clean data stream is transferred to its target so that the customer can continue to do business. 

A firewall will only start protecting your site when the attack is hitting it. Your firewall has a limit, eventually your firewall will fall over. The 3 parts of effectively security are: DDOS Mitigation Firewalls End Point Security You need all 3 to be fully protected. 

Once we receive your enquiry a dedicated Account Manager will be assigned to make contact with you immediately. This Account Manager will organise a meeting to gain a better understanding of your requirements. 

nce we receive your enquiry a dedicated Account Manager will be assigned to make contact with you immediately. This Account Manager will organise a meeting to gain a better understanding of your requirements. 

Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.

Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.

After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.

Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures. Thereafter your service will be managed by a dedicated team in conjunction with our Business Customer Support and Technical Support Teams.