Fields marked with an asterisk (*) are mandatory
Please enter your Virgin Media 8 digit account number.
Please contact your current line rental provider in order to obtain the most recent Universal Account Number/Customer ID* and other valid requirements in order to port.
Sky, the Sky Talk SV number in lieu of the UAN. Example of Sky Talk Ref: SV12345678
A Universal Account Number/Customer ID* can change frequently so most recent UAN must be provided to port successfully.
Below is where you can find your UAN details needing for porting.
The customer will need to provide the valid 8 digit UAN order to port
Customer will need to provide the valid Vodafone Customer ID required to port** Vodafone Customer ID required to port** (Not the UAN).
It begins with ’19’ or ‘1’ and has 10 digits.
Customer can contact Vodafone for correct 10 digit ‘Customer ID’.
Customer will need to provide the valid Customer ID/UAN required to port
**Digiweb-Viatel Account Number/Customer ID required ** ( NOT THE UAN )
Customer will need to contact Digiweb/Viatel for correct Account Number/Customer ID to port.
** Customer ID required to port** ( Not a UAN for this port ).
Customer can contact their line rental provider for correct ‘Customer ID’.
It should begin with 'P' followed by 10 digits.
Customer will need to provide the valid ’Customer ID/Imagine Account’ required to port
** Customer ID required to port**
Customer can contact Imagine for correct ‘Customer ID’ to port.Customer will need to confirm valid Landline number to port in and the valid Customer ID/UAN.
Customer will need to provide the Sky Talk Reference Number instead of UAN. "SV" followed by 8 digit number.
This will be used to send a text message if your number transfer has not been successful