How to Switch Broadband Providers in Ireland

Thinking about switching broadband providers? Whether you're looking for faster speeds, better value or more reliable service, switching broadband is easier than you might think. This guide explains how to switch broadband providers in Ireland, what happens during the switching process and how Virgin Media can help you get connected quickly. So, get ready for lighting fast speeds, reliable connections for work, and overall, better broadband deals.

Switching to Virgin Media is simple. Check if our fibre broadband is available at your address, compare our broadband packages and get connected in just a few easy steps.

Looking for faster speeds? You can switch to our Fibre Broadband and TV deals and enjoy reliable connectivity backed by Virgin Media's network.

Enjoy smoooooth award-winning broadband in no time with installation times nearly as fast as our broadband. We've got you covered with reliable connection ensuring no black spots throughout your home with Virgin Media's Wi-Fi Guarantee.

Why Bother Switching Broadband Providers?

Let’s be honest - switching sounds like a hassle. But is it really?

Ask yourself:
1. Are you stuck on an old plan with slow speeds?
2. Do you feel like you’re not getting what you pay for?
3. Is your provider impossible to get hold of when things go wrong?

If you answered *yes* to any of those, it’s probably time to switch.

Top reasons to consider switching broadband in Ireland:

Better deals: New customers often get way better rates.

Faster speeds: Especially if fibre is now available at your address.

Bundle options: Broadband and TV deals can be cheaper together.

Better support: Some providers just do it better.

It doesn’t need to be complicated. Here’s how to do it step-by-step:

1. Check your current contract
Look, no one likes reading the fine print, but this bit’s important. Check if you’re still tied in. Leaving early might cost you a fee.

2. Compare broadband providers
Pop in your Eircode on a comparison site and see what’s available. You might be surprised! Some places now have fibre where they didn’t before.

3. Choose the right package
Think about what you actually need. Streaming? Gaming? Working from home? That’ll help you decide between basic broadband, fibre, or a bundle with TV.

4. Sign up and schedule the switch
Most new providers will handle the cancellation of your old plan. Easy, right? Just make sure there's no overlap-or worse, a gap in service.

5. Return your old equipment
Routers, TV boxes, whatever you’ve borrowed-send them back to avoid charges.

What About Switching Broadband and TV Providers Together?

Good question! A lot of Irish homes bundle their broadband and TV. And switching both at the same time can actually save you money.

Benefits of switching your broadband and TV provider:
• One bill (simpler to manage)
• Lower monthly costs
• Exclusive bundle deals
• Fewer contracts to worry about

Is It Worth Switching to Full Fibre Broadband?

Short answer: absolutely.

Longer answer: Full Fibre broadband is faster, more reliable, and better for households where multiple people are online at the same time. Whether you're streaming in 4K, gaming, or running Zoom calls for work—it makes a huge difference.

Think of it like this: DSL is the old bicycle, and full fibre? That’s your sports car.

Here’s why fibre might be worth it:
• Speeds up to 5Gb
• More stable connection
• Ideal for smart homes and remote workers

Check whether Virgin Media is available in your area and browse our latest Broadband Deals.

How do I switch broadband providers?
When you are ordering your new Virgin Broadband service we’ll give you the option for us to switch your existing broadband service on your behalf. You can choose this at the time of ordering, or if you don’t have all the details at the time, we’ll provide the information you’ll need to submit your request in your contract confirmation communication.

If you are providing switching details after you’ve ordered, we encourage you to submit them as soon as possible so we can process your switch request once your new Virgin Media broadband service is activated.

How long does it take to switch?
Switching takes no time at all, we'll help you through the process! Once you have given us your details you will be ready to receive your equipment.

If you order before 6pm, from Monday to Thursday, you can expect delivery of your kit the very next day*. (Exceptions may apply at very busy times of the year like Christmas or other key sales promotion periods.).

Any orders received outside these times will be processed on the next working day. You’ll get an SMS on the day of delivery, giving you a one-hour window when the driver will arrive to deliver your order.

The message will also include a Tracking ID number and a link to the DPD website. Just click the link in the text message to track your order. Simple!

On the day of delivery, you’ll get a second email confirming the delivery details and everything else you need. Then you’re good to go.

*Where a technician is required to install your order, next day delivery will not apply.

Do I contact my old provider?
No. When you switch to Virgin Media, we can arrange to cancel your broadband with your existing provider for you. This means you don’t need to give 30 days’ notice, and there’s no overlap in billing.

If you choose not to opt in to Broadband Switching, you will need to contact your current provider directly to cancel your existing services.

Will I lose internet?
- No. We won't notify your old provider to cease services until your Virgin Media broadband is live and ready for browsing.

Can I switch during my contract?
You'll be liable for any contract breakage fee that apply under your current providers contract terms and conditions. You won't be charged for services by both providers at any stage of the process.

Is switching broadband free?
If you are still under contract with your current provider, you may be liable for a contract breakage fee that applies under your current providers contract terms and conditions.

What happens on installation day?
Most customers are happy to install the equipment themselves, using the instructions supplied. It’s quick and easy, and we provide a handy step by step guide. But if you'd like some extra help we can send out our Red House experts, this can be added during checkout. Read more here about our Red House experts and Wifi Guarantee.

If you're ready to switch to Virgin Media's ultra-fast broadband we'll make the change smooth and seamless. Check out our broadband offers below and get the one that suits you the most.